Something wrong? Tell us.
Email: contact@jalonsan.app
Questions, bugs and ideas all come to this address.
What to include in a bug report
- What you did, what you expected, and what happened instead.
- Your iPhone model, your iOS version and the app's version, which is shown in Settings › General › iPhone Storage › Jalonsan.
- A screenshot, if you are comfortable with it. Hide the amounts first (the eye next to your net worth) — we never need your figures to fix a bug, and we would rather not receive them.
Keep a backup
Your data lives on your iPhone and, if you turn sync on, in your own iCloud — nowhere else. Settings › Import & Export writes a full JSON backup you can keep anywhere the Files app reaches, and importing it again merges rather than duplicates.
Common questions
Can you recover my data? No — we never have a copy. Your data is on your device, in your own iCloud if you turned sync on, and in any backup you exported.
How do I delete my data? Delete the app: everything stored on the iPhone goes with it. If you had turned on iCloud sync, a copy also remains in your iCloud; remove it from your iCloud storage, in Settings › your name › iCloud. There is no account to close.
How do I get a refund? The purchase goes through Apple, and so do refunds: reportaproblem.apple.com.